Q. How does the membership work?
A. We are aligned with one of the top interactive travel programs available via the Internet. With access to more than 5,000 quality resorts worldwide, we are committed to making your holiday dreams a reality. As a member, reservations and confirmations are at your fingertips through our travel provider's interactive website. Should you prefer personal contact, simply contact the customer service department. Please note; registry requests are only available with our lifetime memberships and not with our introductory memberships. Introductory memberships are limited to live "fixed date" vacations. Lifetime membership owners may request their own dates and locations from the registry. Introductory membership owners may upgrade at any time.
Q. How long will it be before I can use my Membership?
A. Your Membership will be active immediately upon receipt of cleared funds and membership processing (approximately 10-14 days), and you can begin enjoying the benefits by using your provided login details (sent by email from our travel provider).
Q. Is there a limit to the number of people who can use one accommodation?
A. The only criteria is selecting the appropriate size of accommodation for the number of people in your party. For example, most one bedroom accommodations will sleep 4 people; most two bedrooms will sleep 6 people.
Q. Should I expect any other additional charges after I arrive at the resort?
A. No; all costs will be detailed before purchase. In rare cases there may be a nominal charge for country tax or utilities but these charges will be detailed prior to booking. Also, your reservation does not include transportation to and from the resort or personal charges such as meals, telephone calls, etc. These are your responsibility.
Q. Can a reservation made through your membership be transferred to a guest or a family member?
A. Yes and No. Your membership is exclusively for your personal use at our peak inventories and locations. However, we do have a separate section inside the membership where you can book travel for guests at a slightly different rate than what your personal membership offers that is still significantly below retail value.